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An online MBA in workplace conflict management is designed for human resources, training, and labor relations specialists who help maintain productivity in the workplace. The degree program provides a foundation in business training along with specialized courses in negotiation and advocacy in the workplace, organizational conflict management, and managing difficult conversations at work. Students learn to develop their own management style as well as negotiating and mediating skills.

What Does an MBA in Workplace Conflict Management Cover?

In order to function and continue to be productive, business leaders must know how to best manage conflict in the workplace. An online MBA in workplace conflict management addresses the challenges businesses are experiencing as they try to stay competitive in a growing and global market. Students gain a foundation in traditional business studies through core MBA classes covering management, economics, and marketing, and then build on that foundation with classes focused negotiation and mediation.

Southern New Hampshire University’s (SNHU) online MBA in workplace conflict management degree program consists of four 11-week sessions with 10 core MBA courses and 3 specialty courses, including negotiation and advocacy in the workplace, introduction to organizational management, and managing difficult conversations at work. Students begin the program with a traditional MBA curriculum covering strategic management, marketing, financial management, managerial accounting, and leadership. Additionally, students will learn effective practices for negotiation, gender and culture influences on decision-making, and how to assess and manage conflict in the contemporary workplace.

Getting Into a Workplace Conflict Management MBA Program

Schools require MBA candidates hold at least a bachelor’s degree from a regionally or nationally accredited institution of higher learning. Most schools require a 3.0 GPA as well, but this number will vary school to school. Work experience and letters of recommendation may also count toward your being accepted into a program. SNHU requires the following from MBA degree candidates:

  • The undergraduate transcript from the institution where you earned your bachelor’s.
  • A copy of your resume or employment history.
  • International students whose first language is not English must provide proof of TOEFL scores.

No GMAT or GRE test scores are required for admission into SNHU’s MBA programs.

Why Should I Get an Accredited Workplace Conflict Management MBA?

Accreditation means an institution of higher learning and the programs it offers has met a standard of quality that is recognized by potential employers and other schools. Employers generally disregard a degree from a non-accredited school, and schools may not accept credits from a non-accredited program. Accreditation information for a school can be found using the search engine on the school’s website. SNHU is accredited by the New England Association of Schools and Colleges. Its programs are accredited by a number of specialization accreditation agencies.

Who Should Pursue a Workplace Conflict Management MBA?

An online MBA in workplace conflict management can help professionals in human resources, labor relations, and training and development to advance to a more demanding, possibly better paying managerial or leadership role. Candidates for a workplace conflict management MBA should have strong, interpersonal, problem-solving, and communication skills, as well as the ability to plan, manage, and coordinate a number of responsibilities as they impact a diverse cross-section of employees.

What Jobs Can an Online Workplace Conflict Management MBA Get Me?

  • Human Resources Manager: Human resources managers manage and coordinate recruitment, training, compensation, benefits, and employee relations for a business or organization. They are responsible for making sure HR policies and procedures are correctly administered and in line with all state and federal regulations and laws. HR managers educate managers on HR policies and help mediate conflicts in the workplace. HR managers also manage departmental operations, business planning, and the budget development for HR programs and initiatives.
  • Training and Development Manager: Training and development managers lead a workplace’s training programs, orientation, and personnel development. They are responsible for guiding staff through organizational changes, and advise managers on HR policies and employee issues, including workplace conflicts. Training and development managers create and maintain a budget for training, develop and revise employee training materials, including manuals and online learning tools, and teach training methods to instructors and supervisors.
  • Labor Relations Specialist: Labor relations specialists mediate negotiations between labor and employees regarding work contracts and compensation and may compile or assist in compiling information to be used in negotiations. They may participate in investigations into employee grievances and disciplinary issues. If labor management is not in compliance with the law, a labor relations specialist may assist in training management how to comply.

Top Earning Industries for Jobs

Human Resources Manager:

  • Retail: $38,227-$95,231
  • IT Services: $47,176-$92,442
  • Management Consulting: $40,308-$93,106

Training and Development Managers:

  • Software Development: $51,176-$113,158
  • Consumer Packaged Products and Goods: $44,872-$110,950
  • Financial Services: $59,997-$111,271

Labor Relations Specialist:

  • Non-profit Organization: $40,851-$99,683
  • Health Care: $40,268-$96,299
  • Trade Association or Union: $58,958-$96,650

How Do I Find Online Workplace Conflict Management MBA Programs?

U.S. News and World Report provides annual rankings of online programs, including MBAs. Take time to visit the websites of highly ranked colleges and universities to see if they offer online specialty MBAs. Be sure each program and school you consider is accredited. Accreditation information is usually found using a college or university’s website search engine.

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